Privacy Statement

SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address, and email address. When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system. Email marketing (if applicable): With your permission, we may send you emails about our store, new products, and other updates.

SECTION 2 - CONSENT

How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent or provide you with an opportunity to say no.

How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use, or disclosure of your information, at anytime, by contacting us at support@auraquill.com or mailing us at: Auraquill, V6 Golden nest apartment, P Sankar road, near Shivakumara Swamiji Kalyana Mantapa, Gnanabharati BDA layout, 2nd stage Bangalore, 560056

SECTION 3 - DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

SECTION 4 - PAYMENT

Our store is hosted on WordPress. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through WordPress’s data storage, databases, and the general WordPress application. They store your data on a secure server behind a firewall.
We use Razorpay for processing payments. We/Razorpay do not store your card data on their servers. The data is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS) when processing payment. Your purchase transaction data is only used as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is not saved.

SECTION 5 - THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use, and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

SECTION 6 - SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed.

SECTION 7 - COOKIES

We use cookies to maintain the session of your user. It is not used to personally identify you on other websites.

SECTION 8 - AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

SECTION 9 - CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

SECTION 10 - Social Media

At Auraquill, we cherish our connection with you on social media! It’s a space where we showcase our products, interact with you, and build our community of stationery enthusiasts.
By engaging with us on platforms like Instagram, Facebook, or Twitter—through likes, follows, comments, or tags—you consent to us interacting with you. This may include featuring your tagged photos, posts, or comments on our social media.
If you’re not comfortable with us sharing your content, let us know, and we’ll gladly respect your wishes. Your creativity inspires us, and we’re always excited to see Auraquill through your lens!

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend, or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at support@auraquill.com or by mail at Auraquill, V6 Golden nest apartment, P Sankar road, near Shivakumara Swamiji Kalyana Mantapa, Gnanabharati BDA layout, 2nd stage Bangalore, 560056.